Office Hours: Monday - Friday, 9am - 5pm, MST.
Toll free 800-242-4649

Customer Service 

We take great pride in our service and products. We always want you to be satisfied. If you ever have questions or concerns, our team is standing by to assist you. You can reach us by:

Phone Number

Toll free: 800-242-4649

Tel: 801-978-9633

Fax: 801-978-9650


3683 West 2270 South #A Salt Lake City, UT 84120-2306



Please follow these instructions to quickly and accurately process your return: 

  • Contact our customer service team (REQUIRED) 
    • Call: 1-800-242-4649 (Monday - Friday, 9:00 am to 5:00 pm MST)
    • Email:
  • Mark the package "Returns Department"
  • Label the package with your name and return address
  • If available, inside the package, please note any customer number, order number, invoice, or PO number you have so we can process your return more quickly

Address for RidgeCrest Herbals returns:

RidgeCrest Herbals
3683 West 2270 South #A
Salt Lake City, UT 84120-2306

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